Terms of service

1. Who we are

KartIO is provided by the provider of KartIO (details on the "Company details" page). By creating an account you accept these terms.

2. The service

KartIO is a Mac and Windows app that recognises trading cards (Pokémon, One Piece, Riftbound, sports cards) from photos, suggests prices from public market prices (TCGplayer, eBay) and fills in listings in your own accounts on third-party sites (Vendora, Vinted), which you connect yourself inside the app. KartIO is not a marketplace and takes no part in your sales.

3. Account

You need an account with an email and a password. You keep your password secret and are responsible for what happens with your account. Each account may be used on up to 2 computers; swapping a computer is allowed up to 3 times a month.

4. Subscription and payment

The subscription is monthly or yearly, at the prices on the Pricing page (VAT included where it applies), and renews automatically at the end of each period until you cancel. Payments are handled by Stripe. The free trial is given once per email and per computer; if you do not cancel before it ends, the paid subscription starts. If a payment fails, the app keeps working for a few days while the charge is retried.

5. Cancelling

Cancel any time from your account on this site or in the KartIO Launcher → "Manage subscription". The app works until the end of the period you paid for. For withdrawal and refunds see the "Withdrawal and refunds" page.

6. What is included

One subscription includes every feature, platform and category. eBay prices have a reasonable daily limit per account so they work reliably for everyone; the limit is shown in the app.

7. Fair use

You use KartIO only for your own lawful listings and follow the terms of Vendora, Vinted and every site you publish on. Modifying or decompiling the app, bypassing the subscription check, sharing an account beyond its 2 computers and automated bulk use of eBay prices are not allowed.

8. AI, prices and listings

AI recognition and suggested prices are an aid and can be wrong. You check every card, price and listing before publishing it; the content and price of your listings are your responsibility.

9. Availability and changes

We do our best to keep the service available and up to date, but third-party sites change and a feature may stop for a while until the app is updated. The app needs an internet connection while you use it.

10. Liability

As far as the law allows, we are not liable for indirect damage, lost sales or profits, or for what third-party sites do. Our total liability is limited to what you paid in the last 12 months. Mandatory consumer rights are not limited.

11. Ending

We may suspend or close an account that breaks these terms. The data on your computer (cards, photos, listings) stays yours.

12. Changes to these terms

If the terms change, we email you before the change applies. If you do not agree, you can cancel.

13. Law

Greek law applies. The courts of Athens are competent for disputes, without prejudice to a consumer’s right to go to the courts where they live. You can also contact the Greek Consumer Ombudsman.

Contact: info@kartio.net